Privacy Policy

The Stokita app is developed and operated by Semakode. This policy covers the Stokita app on Android and the site stokita.semakode.com.

For any question, request, or objection about your personal data, email us at stokita@semakode.com. We aim to reply within 7 business days.

Account data: name, email address, phone number, and profile photo. If you sign in with a Google account, we receive your name, email address, and profile photo from there.

Business data you enter yourself: items, warehouses, stock, stock transactions, team members, and business settings.

Subscription data: the plan you are on and proof of purchase from the app store. We never receive your card number or payment details — the app store handles all of that.

Basic technical data: device type, app version, language, access time, and error logs when something goes wrong.

Camera: only to scan item barcodes. The images are processed on your device, never stored, and never sent anywhere.

Notifications: to send stock reminders and alerts. You can turn them off any time in your device settings.

You may decline these permissions. Features that need them will not work, but the rest of the app stays usable.

To run Stokita features: showing stock, saving transactions, building reports, and setting team access by role.

To keep accounts secure, prevent abuse, and check your subscription status.

To fix problems and improve app quality.

To contact you about the service, such as account issues or replies to your questions.

We do not use your business data to target advertising.

We use a few service providers to run Stokita. They may only use the data for the work we ask of them.

A data storage and sign-in provider — holds your account data and business data.

The Google account sign-in service — if you choose that way in, it processes your Google account name, email, and profile photo.

The app store you subscribe through — processes payments and subscription status.

An app usage measurement service — shows which features get used, without your identity.

An advertising network — free plan users see ads, and the network may use your device advertising identifier. Paid plans are ad free.

An error monitoring service — receives error logs without your email address and without your internet address.

We do not sell your personal data to anyone. We only share data when required by law or when needed to protect our users and our service.

Want to know which providers we currently use? Email stokita@semakode.com and we will send you the list.

Our providers’ servers may sit outside Indonesia, so your data can be stored and processed in other countries.

We only work with providers that apply adequate security and data protection standards.

Data moving between the app and our servers travels over an encrypted connection.

Each business’s data is kept separate, so members of one business cannot see another business’s data.

Staff access is limited to the role granted by the business owner or admin.

No system is entirely risk free. Keep your password and device access private.

Account and business data is kept while your account is active.

You can delete your account any time from the Settings menu inside the app, or follow the guide at stokita.semakode.com/delete-account.

When your account is deleted, your sign-in details are permanently erased so the account can no longer be used. Your account data, the businesses you own, and everything inside them disappear from the app and cannot be opened or restored again, by you or by your team members.

An inactive copy of those records stays in our system for auditing, security, dispute resolution, and legal obligations. That copy is not used for anything else and cannot be reached through the app.

Error logs are held briefly in our monitoring service and then deleted automatically.

You have the right to request access, a copy, correction, or deletion of your personal data.

You may also withdraw consent you previously gave, as long as it does not conflict with our legal obligations.

Send requests to stokita@semakode.com. We may ask for proof that the account is yours before processing.

Stokita is built for business operators and is not designed for children. We do not knowingly collect personal data from anyone under 18.

If you believe a child has given us data, contact stokita@semakode.com so we can remove it.

We may update this policy from time to time. The latest version is always on this page along with its effective date.

If we make an important change to how we use data, we will tell you inside the app.